My Toilet Button Isn’t Flushing. What Can I Do?

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Toilet won’t flush when you push the button? If your flushing button, handle, or lever won’t work, you may not be sure what you can do about the issue. Here are a few steps you can take to diagnose and troubleshoot the problem before calling a professional plumber in Sydney, like Wilco Plumbing.

1. Check The Button Itself

If there is no water flowing and the button itself doesn’t do anything and makes no noise or has no response to being pressed, it’s likely that there is a problem with the flush mechanism itself. A component like the flush valve or fill valve may be damaged.

2. Open Up The Cistern

Remove the toilet tank cover and look into the top of the tank. There should be water in the cistern – if there isn’t, then something is wrong with the mechanism that fills up your toilet. Look for signs of any damaged components. Are there any pieces floating around? Can you see any mechanisms operating when you press the flush button? This can help you troubleshoot the problem.

3. Check The Water Shut-Off Valve

It’s possible that you nudged or bumped the valve that controls the flow of water to your toilet. This is usually located on a silver plumbing line that leads into your wall or floor. Turn it all the way to the left – this will lock your valve in the “open” position, and ensure water can get into your toilet tank. Give your toilet a few minutes to refill, then try flushing the toilet again using the toilet button.

4. Don’t Just Keep Flushing – Avoid Water Damage!

If your toilet is clogged due to toilet paper and waste, continuing to flush could cause it to overflow. If your toilet button doesn’t flush – or it does flush but the water level in the toilet bowl doesn’t sink – don’t just keep flushing!

You could end up with water (and waste) on your floor, which is never a good thing. You may even want to turn off the water supply going into the wall if you think your toilet may overflow.

5. Try To Unclog Your Toilet

If water flows and your toilet flushes but the water level doesn’t go down – or rises – it’s probably clogged.

There are a few steps you can take to try to resolve the flushing problem and unclog your toilet if it’s clogged.


  • Use a plunger
  • Flush the toilet with hot water
  • Use a professional-grade drain cleaner
  • Break up clogs with a wire coat hanger

If these don’t work and your toilet is still not flushing properly, it’s a good idea to contact a plumber for further help. A clogged toilet isn’t just inconvenient – it can be a health hazard if it’s full of waste that can’t be flushed.

Toilet Button Not Working In Sydney? Need Help? Contact Wilco Plumbing Now!

At Wilco Plumbing, our team of expert plumbers can help you troubleshoot and fix a toilet that won’t flush in Sydney. If you can’t figure out the problem on your own, we’re always here to help. Just contact us online or give us a ring at 02 9186 3371 to get the help you need from our professional Sydney plumbers. We can troubleshoot, repair, or unclog your toilet quickly – allowing you to get back to your day-to-day routine.